Privacy policy

Akène, Native Seeds Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from akene.ca (the "Site").

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

COOKIES

Here is a list of cookies we use. We’ve listed them here so you can choose whether you want to allow them or not.

_session_id, a unique session identifier, allows Shopify to store information about your session (referrer, referring page, etc.).

_shopify_visit, no data retained, persists for 30 minutes since the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data held, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store by a single customer.

cart, unique identifier, persists for 2 weeks, stores shopping cart information.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, used to determine whether the current visitor has access.

“Log files" track Site activity and collect data such as IP address, browser type, Internet service provider, referring and exit pages, and timestamping data (date and time).

“Web beacons", "tags" and "pixels" are electronic files that record information about how you browse the Site.

In addition, when you purchase or attempt to purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  This automatically collected information is referred to as "Order Information”.

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally, we use the Order Information we collect to process any order placed through the Site (including processing your payment information, arranging shipping of your order, and providing you with invoices and/or order confirmations). In addition, we use Order Information to:

communicate with you

assess potential fraud or risk; and

where it corresponds to the preferences you have communicated to us, provide you with information or advertisements about our products or services.

We use the Device Information (particularly your IP address) that we collect to help us screen for potential risk or fraud and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to host our online store - you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/ca/legal/privacy.

We also use Google Analytics to better understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertising or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can refuse targeted advertising here:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees 

You can also opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/?c=3&lang=en. 

 

DO NOT FOLLOW

Please note that we do not modify our Site's data collection and usage practices when we detect a "Do Not Track" signal on your browser.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information in our records, unless and until you ask us to delete it.

 

CHANGES

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@akene.ca, or by mail at the following address:

 7093 rue de Normanville, MONTREAL, QC, H2S2C4, Canada